PTI309: Computer Srv/Supp

Course Title: Computer Srv/Supp
GRADE LEVEL: 9-12
CODE: PTI309
COURSE LENGTH: 36 weeks

Major Concepts/Content: This program is intended to prepare students for computer support careers. Students enrolled in this course will learn how to perform shop maintenance, repair computers, install operating systems and software, acquire employment skills, as well as operate a service and support business. The course will provide students with concepts and skills necessary to achieve certification in PC Repair and Technical Support. This distributed learning model of instruction provides a blend of instruction with hands-on experiences that reflects current industry practices. During the course, students will identify and use hand tools, PC hardware and software, and will explore electronics theory. Installation, upgrade and repair will be explored in new and older personal computer systems. A number of operating systems also will be reviewed. Students will train in a simulated work environment using a distributed learning instructional model.

Major Instructional Activities: Students will be trained to use tools, electronics test equipment, and software to analyze and solve PC problems. Students will learn about computer architecture and the basic concepts of interconnectivity through hands-on training. During the course, students will analyze defective equipment, determine corrective measures, and make the equipment operational if possible. Students will build a PC as part of the requirements of the course.

Major Evaluative Techniques: Students will demonstrate their knowledge through computer-based instruction and examinations, performance tests, hands-on service, and completion of various repair projects. Demonstration of performance and professionalism are major components of the student痴 evaluation.

Essential Objectives: Upon completion of the course, students should be able to

  • Apply standard safety procedures.
  • Operate and correctly use appropriate tools, equipment, and materials.
  • Demonstrate knowledge of basic electronics.
  • Apply techniques used in the repair and building of electronic products.
  • Demonstrate knowledge of computer architecture, i.e., power supplies, motherboards, memory, processors, hard drives, modems, and bus and port connections.
  • Apply business procedures for a service center.
  • Apply techniques used in the repair and building of computers and their integrated components.
  • Understand and install appropriate operating systems and drivers.
  • Demonstrate knowledge of installation and maintenance of computer peripherals.

CLUSTERS AND PATHWAYS
This course can be used to partially satisfy the requirements for an endorsement in the following pathways.

Cluster | Pathway | Required/Recommended/Related

Information Technology | Information Support & Services | Required
覧覧覧覧覧- | Network Systems | Recommended

Last Revised: March 26th, 2009 at 1:04 pm.