The DoDEA 2008-2009
Customer Satisfaction Survey Results!

2008-09 Survey

2008-09 Survey Results 2008-09 Executive Summary Survey Press Release
March 30, 2009

Archived Surveys

2006-07 Survey Results 2004-05 Survey Results 2002-03 Survey Results

The DoDEA Customer Satisfaction Survey is a biennial survey administered by DoDEA to parents and students to monitor DoDEA's success in meeting students' needs. The survey was administered to students in grades 4-12 and sponsors for each child enrolled in DoDEA schools from pre-kindergarten through 12th grade. Participation was voluntary and maximum participation was encouraged in order to obtain reliable and valid data.

Questions posed in the survey related to school issues such as curriculum, instruction, standards, assessment, technology, student support, and communication. The survey was developed through a review process of various groups, including DoDEA Area and district representatives, DoDEA's Education Directorate staff, and external sources, such as the Defense Manpower Data Center (DMDC). Some questions were taken from the Phi Delta Kappa/Gallup Poll of the Public's Attitudes Toward Schools with additional DoDEA-specific questions.

Schools, districts, areas, and DoDEA use the survey results to improve programs and services offered to DoDEA's students. The survey results are also used to monitor components of the DoDEA Community Strategic Plan. The Customer Satisfaction Survey Results are available for DoDEA's three areas - the Pacific, Europe, and the United States. Click the corresponding link on the right to access the results.