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DoDEA Customer Satisfaction Survery
RECOMMENDATIONS: PRIORITIES FOR CHANGE

Elementary Students

Elementary students’ satisfaction would improve if the DoDEA worked on the following actions:

Consider additional ways for teachers to engage children in the classroom. (CSP Goal 3, Benchmark 10.5) 40% of the students reported that their main teacher did not give interesting homework. Sixth grade students (54%) noted this issue more frequently than 4th (33%) or 5th (45%) grade students did. 22% of the students said that their main teacher did not make class fun. Boys (24%) cited this more often than girls (21%) did. 11% of the students reported that their main teacher did not help them want to learn. Sixth grade students (18%) identified this as a concern more than other students did.

Monitor the quality and quantity of the food served in the lunchroom. (CSP Benchmark 10.5) 50% of the students indicated that they did not like the food served in the lunchroom. Girls (53%) expressed concern about the food in the lunchroom more frequently than boys (46%) did.

Review school rules to be certain that students have a clear understanding of the reasons for the rules as well as the application of these rules. (CSP Benchmark 6.1) 26% of the students felt that the rules at their school were not fair. Thirty-eight percent of the 6th grade students identified this as an issue.

Examine the condition of school buildings and grounds. (CSP Benchmark 10.5) 30% of the students said that their school buildings and grounds were not clean and in good condition. There were no significant differences between genders or grade levels for this issue.

Re-evaluate the resources in the library/media center. (CSP Benchmark 10.2, 10.5) 25% of the students felt that the library/media center did not meet their needs. Boys (27%) were more apt to identify this resource concern as an issue than girls (23%) were, and 6th grade students (34%) reported this more often than 4th (22%) or 5th (24%) grade students.

Continue to integrate computers into the learning process. (CSP Benchmark 10.8) 14% of the students indicated that school computers did not help them learn. Twenty percent of the 6th grade students said school computers did not help them learn.

Foster and maintain a positive relationship between students and their bus drivers. (CSP Benchmark 10.5) 18% of all students (38% of those who rode the bus) felt that their bus driver was not helpful and friendly.

Review bus routes. (CSP Benchmark 10.5) 10% of the elementary students (21% of those who ride the bus) reported that the bus stop was not close enough to their house.