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Study Overview
Study Administration
Overall Ratings
Recommendations: Priorities for Change
Summary
Next Steps
Respondent Demographics
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DoDEA Customer Satisfaction Survery

RECOMMENDATIONS: PRIORITIES FOR CHANGE

Parents

Parents’ satisfaction would improve if DoDEA worked on the following actions:

Improve the channels of communication between teachers and parents. (CSP Benchmarks 8.1, 10.7) 33% of the parents indicated that teachers did not communicate to them when their child did something well. 23% of the parents noted that the school did not communicate when their child had a problem.

Review the required academic curriculum. (CSP Goals 3, 4) 26% of the parents indicated that the current required academic curriculum needed improvement.

Highlight opportunities for including parents’ views in the decision-making process, as appropriate. (CSP Benchmarks 8.1, 10.1, and 10.7) 35% of the parents felt that the school was not including parents’ views when making decisions.

Review extracurricular opportunities to determine which areas, if any, are lacking. (CSP Benchmark 3.6) 27% of the parents would like to see improvement in the extracurricular opportunities available to their child.

Address concerns that teachers are not challenging students to learn. (CSP Goals 3, 4) 17% of the parents said that teachers did not challenge their child to learn.

Consider additional problem-solving strategies for issues brought before the administration. (CSP Benchmark 8.1) 14% of the parents who brought problems to the administration felt that the problem was not resolved satisfactorily.

Determine how the school can better prepare students for college. (CSP Benchmark 5.1) 16% of the parents reported that the school was not doing an adequate job of preparing students for college.

Investigate the concern parents have about some teachers. (CSP Benchmark 10.5) 14% of the parents reported that they have a serious problem with (any of) their child’s teacher(s).

Continue to provide and highlight opportunities for parental involvement. (CSP Benchmarks 8.1, 10.1) 13% of the parents said that the school did not do enough to allow them to be involved with their child’s education.

Investigate the comfort level of the classrooms. (CSP Benchmark 10.5) 11% of the parents noted that their child’s classrooms were not comfortable.

Address concerns regarding school safety. (CSP Benchmark 6.1) 7% of the parents said that school did not provide a safe environment for their child.

Explore further options for integrating computers in the learning process. (CSP Benchmark 10.8) 8% of the parents indicated that school computers did not help their child learn.