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Study Overview
Study Administration
Overall Ratings
Recommendations: Priorities for Change
Summary
Next Steps
Respondent Demographics
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DoDEA Customer Satisfaction Survery

RECOMMENDATIONS: PRIORITIES FOR CHANGE

Teachers and Staff

Teachers/staff’s satisfaction would improve if DoDEA worked on the following actions:

Increase the level of influence, as appropriate, that employees have regarding policies that affect students. (CSP Benchmark 10.3) 37% of the employees identified this as an opportunity for improvement. Teachers (43%) cited this as a concern more frequently than Staff (27%) did.

Determine what changes can be made to the school discipline policy to make it more effective. (CSP Benchmark 6.1) 39% of the employees felt that their school did not have an effective discipline policy. Teachers (44%) reported this item more often than Staff (29%) did.

Encourage students to support one another. (CSP Benchmark 10.5) 30% of the teachers and staff felt that a lack of student support for one another was a problem at their school. Male employees (39%) were more apt to report this than female employees (29%) were.

Develop additional strategies for helping students master basic skills. (CSP Benchmark 3.1) 37% of the employees (50% of teachers) felt that students were lacking basic skills. Sixty-eight percent of the teachers at the high school level identified this as an issue.

Provide additional opportunities for employees to participate in training. (CSP Goal 7) 28% of the teachers and staff (38% of teachers) felt that the school did not provide adequate opportunities in this area. High school teachers (46%) cited this more often than elementary (36%) or middle school (39%) teachers did.

Continue to foster a positive, supporting relationship between schools and parents. (CSP Benchmark 8.1) 26% of the employees felt that parental support of the school was inadequate. The perceived parental support for the school declines by grade level, with 23% of elementary teachers, 33% of middle school teachers, and 44% of high school teachers identifying this as an issue.

Monitor the effectiveness of school rules. (CSP Benchmark 6.1) 24% of the employees felt that school rules did not keep order and discipline. Teachers (27%) were more apt to identify this as an issue, with high school teachers (40%) especially concerned with this item.

Investigate requirements for working space. (CSP Benchmark 10.5) 23% of the employees said that their needs for working space were not met. Concern about this issue was consistent across grade, gender, and job classification.

Define employee expectations regarding the direction that the Principal provides for the building. (CSP Benchmark 10.7) 10% of the employees identified this as an opportunity for improvement. Teachers (11%) were slightly more concerned about this issue than Staff (7%) were.

Review the application of school rules that impact employees. (CSP Benchmark 6.1) 13% of the employees felt that the rules for teachers and staff at their school were not fair. Concern about this issue was consistent across gender and job classification, with elementary teachers (14%) reporting this concern more than high school teachers (9%) did.

Promote an atmosphere of respect between employees and administration. (CSP Benchmark 10.4) 8% of the employees felt that their Principal did not treat them with respect. Concern about this issue did not vary significantly by grade, gender, or job classification.

Determine if anything can be done to enhance employees’ work experience. (CSP Benchmark 10.5) 6% of the employees indicated that they did not enjoy their work. Male employees (8%) were slightly more likely than female employees (5%) were to note this concern.

Demonstrate appreciation for the work of each employee. (CSP Benchmark 10.4) 6% of the teachers and staff felt that their Direct Supervisor did not show appreciation for their work.