How to Get CEDR’s Help
Contact CEDR by:
Leaving a phone message at the CEDR Hotline (571 372-7778) or sending an e-mail to CEDR@dodea.edu
Someone from CEDR will be in touch with you.
No matter how you choose to contact CEDR, please:
- tell us where you are located (Europe, Pacific, DDESS, HQ, or your time zone)
- tell us how you would like CEDR to reach you:
- work telephone number
- personal telephone number
- work e-mail
- personal e-mail
- if you would like someone to call you back, tell us a time of day when it is generally good to reach you for this purpose
Someone from CEDR will:
- Get in touch with you as expeditiously as possible
- Listen to you
- Gather information about your situation
- Remind you that if you have legal rights, you may also have time limits within which you need to act to exercise those rights
- Refer you to other resources if appropriate
- Explain next steps if you decide to proceed with other CEDR processes beyond talking about and analyzing the situation
Someone from CEDR:
- Make a decision about what you need to do. You get to make your own decisions!
- Talk about your situation with anyone outside the CEDR staff without your permission