INVESTIGATIONS AND HOTLINE/ WHISTLEBLOWER COMPLAINTS

whistle The Investigations and Internal Review Division (IIR) is DoDEA's authorized investigating office that oversees and maintains the DoDEA Hotline Program.  The DoDEA Hotline provides a confidential, reliable means for individuals to report fraud; waste; abuse; mismanagement; violations of law, rule, or regulation; and or classified information leaks involving the Department of Defense (DoD) and/or DoDEA.  The IIR is DoDEA's control point for all DoD Office of the Inspector General (DoD OIG) matters and serves as the DoDEA coordinator regarding the DoD Hotline Program (to include receiving referrals such as whistleblower complaints).  

As DoDEA's liaison with the DoD Hotline Program, the IIR has the responsibility for ensuring that all hotline complaints receive appropriate attention, that all allegations are addressed, and that responses are made to DoD OIG as required.  The IIR maintains a tracking system for these complaints.

Via the DoDEA Hotline, the IIR also receives referrals from EEO, military service IGs, and other sources.  Anyone may submit a complaint to the DoDEA Hotline; however, the IIR will not investigate matters that do not concern DoDEA.  

Please Note:  The IIR will NOT provide anyone, to include the source of the complaint, the status of action(s) taken on any allegation.  This includes details pertaining to processing the complaint.  The information provided by the complainant will be handled according to the IIR's internal policies and guidelines, and appropriate action will be taken, as determined.  For more information on the DoDEA Hotline Program, refer to DoDEA Administrative Instruction, 7050.01, "DoDEA Hotline Program."

FAQs:

  1. About filing a complaint:
    1. Should I file a complaint with the DoDEA Hotline?
      1. You should first attempt to resolve problems using the supervisory chain of command and other local resources. Seek assistance from the legal staff, union representative, human resource personnel, equal opportunity advisor, your Principal, or District Superintendent, or Regional Office.
      2. If you have already filed a complaint with another office/agency concerning your issue and the investigation is ongoing, continue to pursue your complaint with that office until the investigation is completed.  IIR will not initiate an investigation into a complaint that is already being addressed using another process.
      3. If you have already contacted a member of Congress concerning an issue, please continue to pursue resolution of your complaint with your Congressman as we cannot duplicate the process you have already initiated by contacting a member of Congress.
         
    2. Who can file a complaint with the DoDEA Hotline?
      1. Anyone, including students and parents with no Military affiliation, may file a complaint regarding fraud, waste, abuse, and mismanagement.
      2. Anyone, including students and parents, may file complaints concerning discrimination based on Executive Order 13160.
         
    3. What issues should you report to the DoDEA Hotline?
      1. Report minor violations to your supervisory chain of command.
      2. Matters appropriate for reporting to IIR:
        1. Abuse of Authority/Position,
        2. Political Activities,
        3. Bribes/Kickbacks/Acceptance of Gratuities,
        4. Procurement Issues,
        5. Conflicts of Interests,
        6. Purchase Card/Travel Card Abuse,
        7. Ethics Violations,
        8. Discrimination Based on Executive Order 13160,
        9. Fraud/Travel Fraud (TDY, TAD, PCS, LQA, etc.),
        10. Safety/Public Health (Substantial/Specific),
        11. Gifts (Improper),
        12. Systemic Problems,
        13. Time and Attendance (Significant Violations),
        14. Mismanagement (Significant Cases),
        15. Waste (Gross),
        16. Misuse of Official Time, Government Property, Position, and Public Office.
           
    4. Can I remain anonymous?
      1. You are not required to identify yourself when submitting a complaint.  In addition to filing anonymously (you do not provide any identifying information), you may file confidentially, or you may consent to disclosure of your identity.
      2. If you file your complaint anonymously, the IIR will not be able to contact you to request additional information or to give you the open or closed status of your complaint.  The IIR will not provide any updates or responses to you regarding the status of the complaint.
      3. If you request confidentiality, the IIR will make every effort to protect your identity from disclosure; however, confidentiality cannot be guaranteed since disclosure may be required during the investigation or in the course of corrective action.
      4. You may consider establishing an e-mail account using an Internet service provider to submit an anonymous complaint; however, the IIR will not respond to anonymous complaints submitted in this way since there is no way of verifying who you are.
         
    5. What are the consequences of submitting a false complaint to the DoDEA Hotline?
      1. Title 18, United States Code, Section 1001 makes it a crime to:  1) knowingly and willfully; 2) make any materially false, fictitious or fraudulent statement or representation; 3) in any matter within the jurisdiction of the executive, legislative or judicial branch of the United States.
      2. DoDEA personnel who make false complaints may be subject to disciplinary action.
         
  2. How to file a complaint:
    1. Use the DoDEA Hotline Action Request Form:
      1. Experience has shown that written complaints are more organized, provide more details, and are less emotional.
      2. In order to properly respond to your complaint, please download the DoDEA Hotline Action Request Form.
      3. Forms may be submitted via e-mail, or mail:
        1. DoDEA Investigations and Internal Review Division
          4800 Mark Center Dr.
          Alexandria, VA 22350-1400
        2. Hotline telephone number:  571-372-7410
           
  3. After filing a complaint:
    1. What happens after filing a complaint?
      1. The IIR will evaluate the complaint and determine if the matter warrants investigation or if the complaint should be forwarded to your region/district/school or to other authorities for a response.
      2. If you provide your name and e-mail address, the IIR will send a confirmation to let you know what action was taken on your complaint.  The IIR is unable to notify anonymous complainants of the results.
      3. Don't expect instant action on your request -- be patient.
         
    2. Is an investigation guaranteed?
      1. No, there are several reasons the IIR may choose to not investigate a matter to include:
        1. A complaint is not timely (within 90 days) except on a case by case basis.
        2. You have not addressed your issue with your chain of command.
        3. You have not used an appropriate complaint process for military and civilian employees such as Union processes, Diversity Management and Equal Opportunity/Equal Employment Opportunity, Administrative Grievance Procedure, etc.
        4. Another investigation is being conducted into the matter.
           
    3. How long does it take to investigate a complaint?
      1. The time needed to complete the inquiry or investigation will depend on many factors, including the complexity of the issues addressed and the availability of investigative resources.
      2. Investigations are generally completed within 6 months from the date the investigation directive was received.
         
    4. Can I withdraw a complaint?
      1. The IIR will consider requests to withdraw a complaint on a case by case basis.
      2. The IIR has the right to proceed with any information provided to the DoDEA Hotline once the complaint is received.
         
    5. How do you determine the status of your complaint?
      1. The IIR will inform you the status of the complaint once a course of action is determined.  If the complaint result in an investigation or inquiry, the IIR will not provide status updates during the investigation, but will inform you once the investigation is final.
         
  4. After the investigation:
    1. How will you know the results?
      1. You will not be provided details of disciplinary actions taken against subjects in an investigation.  That information is privacy protected.
      2. If you wish to obtain more information about the case, you may submit a request under the Freedom of Information Act (FOIA).  For more information on FOIA requests, visit the DoDEA FOIA page.
         
    2. Can I recommend specific disciplinary actions against a subject?
      1. No, the IIR does not make recommendations for specific disciplinary actions.  This office serves only as an impartial fact finder to determine if an allegation did/did not occur.
         
    3. What happens if I do not agree with the results of the investigation?
      1. If you have new information to support your complaint, the case may be reconsidered.
      2. If, on the other hand, you are merely unhappy because you do not agree with the outcome, the IIR will not conduct another investigation.