News and Announcements
IT Branch Highlights
Announcements
Aspen SIS year-end rollover begins June 27
May 18, 2022 The IT Division will conduct an authorized service interruption to perform the Aspen SIS year-end rollover between Monday, June 27 at 3 p.m. ET and Friday, July 15 at 7 a.m. ET.DoDEA Connects
CIO March 2022 message: free antivirus software
March 16, 2022 DoDEA's Chief Information Officer provides information on how to take advantage of free McAfee Antivirus Software, protections for removable media and mobile devices, and information on recent Google updates.DoDEA Connects
CIO February 2022 message: interactive flat panel shipments
February 16, 2022 In a monthly message, DoDEA's Chief Information Officer provides an update on IT projects and initiatives. Information includes IFP deliveries, OneDrive migration, controlled unclassified information, and password reset reminder.DoDEA Connects
Changes to Google Workspace affects storage and Google Meets recording
February 02, 2022 Google has recently announced storage limits and removed the ability to record Google Meet sessions. Learn about the alternatives for recording sessions.DoDEA Connects
DoDEA CIO January 2022 message: OneDrive migration update, DCAP shipment status
January 20, 2022 In a monthly message, DoDEA Chief Information Officer Mark Patterson provides an update on IT projects and initiatives.DoDEA Connects
DoDEA CIO year-end message: holiday safety tips and reminders
November 24, 2021 In a monthly message, DoDEA Chief Information Officer Mark Patterson provides an update on IT projects and initiatives.DoDEA Connects
Individual H: drive files migrating to OneDrive
October 19, 2021 DoDEA is moving to an online environment. Files currently stored in individual H: drives will be copied to OneDrive for online storage.DoDEA Connects
Do your part. #BeCyberSmart
October 07, 2021 October is Cybersecurity Awareness Month. We can all do our part and practice safe habits when using technology.DoDEA Connects
DoDEA earns 'excellent' rating in DoD cyber readiness inspection
September 30, 2021 DoDEA recently passed a DoD Command Cyber Readiness Inspection (CCRI) with an excellent rating of 80.2%.DoDEA Connects
DoDEA CIO September message: SharePoint new home of DoDEA intranet
September 24, 2021 In a monthly message, DoDEA Chief Information Officer Mark Patterson provides an update on IT projects and initiatives.DoDEA Connects
Tech help during remote learning
August 20, 2021 The DoDEA IT Division is committed to facilitating smooth transitions between remote and in-person learning environments for staff and students. Visit their new Remote Learning Tech Help page.DoDEA Connects
DoDEA CIO August message: lays out 2021-22 projects and plans
August 19, 2021 In a monthly message, DoDEA Chief Information Officer Mark Patterson provides an update on IT projects and initiatives.DoDEA Connects
Digital resource request moratorium extended to Sept. 10
August 04, 2021 Originally set to expire Aug. 2, the moratorium for new digital resource requests has been extended to Sept. 10 to allow for improvements and modifications to the process.DoDEA Connects
Global Service Desk now on ServiceNow
June 30, 2021 As of June 28, the DoDEA Global Service Desk is now on ServiceNow. All new tickets must be submitted in the new system at https://service.dodea.edu/sp.DoDEA Connects
Student information system (SIS) year-end rollover June 28-July 9
June 11, 2021 The SIS year end rollover process is scheduled for June 28-July 9. The rollover transitions DoDEA from SY 2020-21 to SY 2021-22 and will affect access to Aspen and GradeSpeed.DoDEA Connects
Microsoft 365 Groups: 3 important checks for privacy and sharing
June 09, 2021 Did you know there are more than 20 ways to create a Microsoft 365 Group? You probably have created one without realizing it. Learn more about M365 Groups and how to adjust the settings to best fit your collaboration needs.DoDEA Connects
DoDEA Connects goes CAC-less starting June 13
May 28, 2021 DoDEA Connects is migrating to a Microsoft 365 login. Starting the week of June 13, users will no longer need a CAC to access Connects.DoDEA Connects
DoDEA CIO May message: SIS year-end rollover, ClassLink preview, and ServiceNow migrations
May 28, 2021 DoDEA Chief Information Officer Mark Patterson provides a monthly update on IT projects and initiatives. Learn more.DoDEA Connects
ClassLink: sign in once and access everything you need
May 11, 2021 What if you could sign in once and access everything you need? That's exactly what ClassLink does. You can now access ClassLink preview and start using this new tool.DoDEA Connects
Finding technology training opportunities just got easier
April 20, 2021 The new Tech for All website makes it easy to find the latest technology training and recordings available for DoDEA employees to learn and navigate new technology.DoDEA Connects
DoDEA CIO April message: computer and ServiceNow sign-in with M365, ClassLink preview
April 16, 2021 DoDEA Chief Information Officer Mark Patterson provides a monthly update on IT projects and initiatives. Learn more.DoDEA Connects
Global Service Desk to move to ServiceNow
March 30, 2021 DoDEA is migrating to a new service management solution in June and the Global Service Desk will move to ServiceNow.DoDEA Connects
Skype for Business decommissions March 31
March 25, 2021 The hardware used to host the Skype for Business (i.e. Lync) service has reached end-of-life. Microsoft Teams has replaced all Skype functionality to include chat, VTC, and live meetings.DoDEA Connects
DoDEA CIO March message: digital resource request now available, M365 school level update, Skype decommissions March 31
March 17, 2021 DoDEA Chief Information Officer Mark Patterson provides a monthly update on IT projects and initiatives. Learn more.DoDEA Connects
Automated process for digital resource requests now available
March 15, 2021 DoDEA has implemented an automated process that allows personnel to submit digital resource requests for software, hardware, and applications online via ServiceNow.DoDEA Connects
Upcoming webinars on Pear Deck and Discovery Education Studio
March 11, 2021 Learn more about how to engage students in an upcoming webinar (optional). The Pear Deck webinars include a 101 and 201 session.DoDEA Connects
Microsoft Teams calendar integration training for fully migrated users
February 23, 2021 Microsoft will lead a Teams Calendar Integration training just for DoDEA employees March 16 and 17 with times convenient for each region.DoDEA Connects
Skype (Lync) decommissions March 31
February 23, 2021 The hardware used to host the Skype for Business (i.e. Lync) service has reached end-of-life. Microsoft Teams has replaced all Skype functionality to include chat, VTC, and live meetings.DoDEA Connects
It's now much easier to schedule a VTC meeting. Here's how.
February 17, 2021 The DoDEA VTC system is now fully integrated with Microsoft Teams and Outlook allowing users to schedule VTC meetings directly from their Outlook calendars.DoDEA Connects
DoDEA CIO February message: automated digital resource request, M365 installation update
February 17, 2021 DoDEA Chief Information Officer Mark Patterson provides a monthly update on IT projects and initiatives. Learn more.DoDEA Connects
Automated process for digital resource requests goes live March 15
February 11, 2021 DoDEA will implement an automated process that allows personnel to submit digital requirements requests for software, hardware, and applications online via ServiceNow.DoDEA Connects
School-level staff can now download Office 365 apps and prepare for Outlook migration
February 05, 2021 School-level employees can now install the latest Microsoft Office apps and are asked to do so before Feb. 16.DoDEA Connects
Multi-factor authentication and your options
February 05, 2021 The transition to Microsoft 365 requires the use of multi-factor authentication. DoDEA employees have four options.DoDEA Connects
DoDEA CIO January message: M365 installation, Skype decommission, Outlook online access
January 26, 2021 DoDEA Chief Information Officer Mark Patterson provides a monthly update on IT projects and initiatives. Learn more.DoDEA Connects
Mark your calendars — IT maintenance schedule for 2021
December 22, 2020 The IT Division has released the 2021 enterprise systems and network maintenance schedule. Mark your calendars so you are aware when critical services are not available.DoDEA Connects
DoDEA CIO November message: Skype decommission, multi-factor authentication roll out complete
November 20, 2020 DoDEA Chief Information Officer Mark Patterson provides a monthly update on IT projects and initiatives. Learn more.DoDEA Connects
DoDEA CIO October message: Microsoft 365 implementation, training update
October 30, 2020 DoDEA Chief Information Officer Mark Patterson provides a monthly update on IT projects and initiatives. Learn more.DoDEA Connects
Microsoft Teams training in November for DoDEA employees
October 27, 2020 Learn how to use Microsoft Teams in a one-hour training especially for DoDEA employees. Multiple sessions are available to accommodate different time zones.DoDEA Connects
SMART interactive flat panels authorized for wired or wireless connection
October 22, 2020 SMART interactive flat panels are now authorized to connect to the DoDEA network both wired or wirelessly.DoDEA Connects
Student Information System (SIS)
September 30, 2020 The new Student Information System (SIS) contract has been awarded to Follett School Solutions Inc. for Aspen SIS.
Google Meet to discontinue premium features Sept. 30
September 24, 2020 On Sept. 30, Google Meet will discontinue premium features that they have been offering free to all customers since the start of the COVID-19 pandemic. Learn about the upcoming changes and alternative solutions.DoDEA Connects
Safeguarding personally identifiable information
September 23, 2020 Safeguarding personally identifiable information, or PII, is everyone's responsibility. Learn what PII is and your role in protecting PII.DoDEA Connects
CIO Message: Start of School
September 16, 2020 A message from the DoDEA Chief Information Officer (CIO), Mark Patterson, for the start of school year. The message includes details of new programs and services for 2020-21, solutions to remote challenges, as well as the announcement of the SIS contract awardee.
Electronic device sanitation guidance
September 09, 2020 This guidance provides recommended sanitation methods for DoDEA electronic devices based on CDC and manufacturer recommendations.DoDEA Connects
Upgrades to VPN for longer, more reliable connections
August 25, 2020 VPN system upgraded to handle more users, longer connections.DoDEA Connects
Key IT initiatives rolling out this school year
August 18, 2020 Learn about DoDEA IT initiatives and programs that will be rolled out during SY 2020-21 to include Microsoft Teams, ClassLink, and more.DoDEA Connects
Non-CAC Secure Access with Multi-Factor Authentication (MFA)
August 04, 2020 To help protect data and systems from unauthorized access, DoD has required multi-factor authentication (MFA) through a common access card (CAC) and pin verification. DoDEA will introduce non-CAC secure access with MFA starting Semester 1 of SY 2020-21.
CIO Message: DoDEA Video Conferencing Guidance
July 22, 2020 Due to security risks, use of other video conferencing products should be avoided. Report any video conferencing product currently in use other than the approved to the IT department immediately.
Microsoft 365 replaces OWA for web mail access
July 16, 2020 OWA has crashed and support is end of life. Employees who require access to email and don't have access to a government computer can request to be migrated to Microsoft 0365. Here's how.DoDEA Connects
CIO Message: Guidance for Technology Use During Remote Work
July 14, 2020 The following guidance has been developed to provide you with the maximum availability of critical resources in the remote working environment.
THE FACTS: CYBERSECURITY For DoDEA and Their Family Members
July 07, 2020 Tips to keep your family and information safe
Telework Do's and Don'ts
June 30, 2020 Telework Do's and Don'ts to help defend the Department of Defense Information Network (DODIN)
Recent changes to the Google environment and student account access
May 15, 2020 Learn about the recent changes that enhance the safety and access to the DoDEA Google environment.DoDEA Connects
IT & EDU Collaboration for Remote Learning
April 25, 2020 See the immediate collaborative efforts of IT and Education for Remote LearningContact IT Customer Support Services for additional support (VPN & CAC required).
Contact: Nicole McNealy, IT Communications, for questions about this page
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