Phase 2 of the Microsoft 365 implementation has two steps:
1. Microsoft Office 365 Installed Apps Upgrade: All government-issued computers should have Office 365 installed. If not, install the latest Microsoft Office Apps. A new version of Outlook is included with Office 365. However, you will not have online access to Outlook email and calendar until Step 2 (Outlook Online/Exchange Migration). Learn more about the Applications & Services and see details of what's new in Microsoft apps.
2. Outlook Online Access (Exchange Online): DoDEA IT will move staff Outlook mailbox to Microsoft Exchange online servers.
There are a few notable differences with how Outlook works when email is migrated to online servers. If you are the owner of a public folder that's currently being used, a shared calendar or use a shared mailbox [or distribution list], submit an IT Service Request (ITSR) through the Global Service Desk so IT can assist in a smooth transition.
Most staff have already installed Microsoft 365 desktop apps (Outlook, Word, PowerPoint, Excel, OneNote, Publisher).
The Outlook desktop application upgrade does not provide online Outlook email access nor the Calendar function within Microsoft Teams. Online access to email from https://outlook.office.com and the calendar app within Teams will only be available after DoDEA IT migrates the Outlook mailbox to the online servers.
There are two options for upgrading your installed Microsoft Office desktop applications such as Outlook, Word, Excel, PowerPoint, Publisher, etc.
Important: Close all Microsoft applications - including Outlook - prior to starting the installation. Leave your computer powered on and connected to the DoDEA network until the installation completes. (If you are working from home, please ensure your computer is connected to the VPN).
The Office 365 applications should install within 30 minutes (but may take longer depending on the internet connection). After the installation has completed, verify that all of your Office 365 office apps are functioning and that you can still send and receive email. You may need to recreate your icon shortcuts if you have the Office 2013 apps saved to your desktop or taskbar. Some older Microsoft products - such as Project, Visio, etc. may need to be reinstalled.
If you encounter any problems during any part of the installation, please submit an IT service request (ITSR) through the Global Service Desk.
The Office 365 desktop installation does NOT change your Outlook email access online or within Teams. Your Outlook email will not be available through the Microsoft Portal until you complete the Exchange/Outlook Online step.
After the installation has completed, verify that all of your Office 365 office apps are functioning and that you can still send and receive email. You may need to recreate your icon shortcuts if you have the Office 2013 apps saved to your desktop or taskbar.
Report any problems with your installation to the Global Service Desk.
DoDEA IT will migrate Outlook information to Exchange online service by division and location. The process will be largely behind the scenes. When your Outlook is migrated, you'll have online access to your work email, calendar and tasks through the Microsoft Portal. This will also allow you to create, view and join meetings directly from the Calendar within Microsoft Teams.
Shared mailboxes, shared calendars, and public folders will not be automatically moved or available with the Outlook migration.
If you are the owner of a public folder that's currently being used, a shared calendar or use a shared mailbox, submit an IT Service Request (ITSR) through the Global Service Desk so IT can assist in evaluating when to migrate shared mailboxes or determine the best options to replace your existing public folders. Provide as much information about your needs as possible. The considerations below can help you think about how you can move forward.
|Public Folder:||Shared Mailbox:|
Public Folders will not be supported when DoDEA transitions to Microsoft 365 Exchange/Outlook Online.
Existing shared mailboxes (and distribution lists) should only be moved after all users of the shared mailbox have been migrated to Microsoft 365 Exchange/Outlook Online.