Comprehensive Planning - Implement the DoDEA Comprehensive Planning System (CPS)

Critical Success Factors:

1. Efficient Organizational Model: In order to increase organizational efficiencies across functional areas, we will consistently implement and use a comprehensive planning cycle process.
2. Proactive Organizational Culture: In order to change our culture from reactive to proactive, we will articulate organizational expectations to all employees with aligned accountability mechanisms to measure results.
3. Organizational Excellence: In order to ensure continuous improvement, DoDEA leadership will embrace and support high expectations and accountability across the organization.
4. Opportunities for Collaboration: In order to promote a culture of collaborative leadership, we will conduct routine integration meetings using multiple formats (face-to-face, virtual, etc.) to allow for identified initiatives planning and integration.
5. Development of an Organizational Capacity Profile: In order to make data-informed decisions that drive improvement, DoDEA will build an organizational capacity profile to assess the quality and capacity of DoDEA’s planning, budgeting, communication, IT infrastructure, and customer service processes and to identify areas for progress.

Internal Communication - Develop and implement a DoDEA-wide internal communication plan.

Critical Success Factors:

1. Organizational Communication Plan: In order to model effective internal communication, we will develop and implement a multi-dimensional communication plan using the following as our guide: “Effective communication is communication that reaches its target, impacts its audience, and achieves the intended objective for that particular audience. It can be informational, collaborative and interactive, depending on the intent of the communication.”
2. Interactive Onboarding Process for All New Employees: In order to make new employee onboarding an efficient and collaborative process, we will deploy a collaborative new employee integration process that promotes feedback and communication opportunities.
3. Employee Environmental and Cultural Audits: In order to obtain meaningful employee feedback to improve customer service, we will develop and deploy a variety of environmental and cultural employee audits.
4. Expanded Employee Comprehensive Support Service Desk Platform: In order to efficiently resolve issues affecting employees, we will establish and employ a comprehensive customer service model across functional areas.
5. Analytics to Measure Effectiveness: In order to monitor effectiveness and make data driven improvements over time, we will use a variety of mechanisms to collect and analyze specific data points.
6. Interactive Intranet Platform: In order to provide employees with easy access to a comprehensive and interactive information portal, we will implement a dynamic employee intranet site as the primary internal communication environment.

Information Technology Modernization - Invest strategically in IT to support 21st Century teaching and learning, promote efficiency and effectiveness of all staff, and maintain a robust IT infrastructure.

Critical Success Factors:

1. Ten-Year Plan for Educational Technology: In order to ensure IT sustainability and innovation, we will develop and implement a long-term strategic IT vision and plan to promote innovation and remain current as technology transforms and improves.
2. Alignment of Education and IT: n order to align DoDEA College and Career Ready standards and IT resources, we will develop and implement a plan of how technology will be used in the 21st Century classroom and identify the software and hardware requirements and professional learning needed to accomplish the plan.