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Goal 4: Organizational Excellence

Organizational Excellence

DoDEA strives to build an enduring, accountable, and responsive organization that provides appropriate resources, and direction to accomplish the mission.  To improve as an organization, DoDEA will pursue three Strategic Initiatives that are designed to address specific challenges. The first is to implement a Comprehensive Planning System.  This initiative will address DoDEA’s need for a multi-year integrated organizational planning mechanism that aligns plans to action, budgets, and procurements. The second will resolve DoDEA’s internal communication challenges.  With this initiative, DoDEA will develop and implement a DoDEA-wide internal communication plan that will result in effective, timely, and responsive internal communication.  Finally, DoDEA will modernize its Information Technology to meet the needs of 21st Century teaching and learning.

Comprehensive Planning

Through the Comprehensive Planning System, DoDEA will prepare for the future and build an enduring organization that holds itself accountable for progress. All DoDEA functional areas will be involved in the planning process that will ultimately align DoDEA’s objectives and resources to the strategic plan. Reviews of past decisions and actions will be conducted to inform future decisions. The planning system provides the framework for an efficient, cohesive, collaborative, and agile organization.

Internal Communication

Timely and accurate two-way communication is essential in sustaining a school system. Through its internal communication plan, employees will be well-informed and given opportunities to provide feedback. Internal communication will be facilitated through a number of actions including the development internal communication plan, the creation of an interactive onboarding process, the collection of data through employee environmental and cultural audits, the use of analytics to assess needs and progress, and technologies such as an expanded employee service desk and an interactive employee intranet platform.

Information Technology Modernization

Timely and accurate two-way communication is essential in sustaining a school system.  Through DoDEA’s internal communication plan, employees will be well-informed and given opportunities to provide feedback. Internal communication will be facilitated through a number of actions including the development of an internal communication plan, the creation of an interactive onboarding process, the collection of data through employee environmental and cultural audits, the use of analytics to assess needs and progress, and technologies such as an expanded employee service desk and an interactive employee intranet platform.

DoDEA strives to build an enduring, accountable, and responsive organization.

Goal 4- Strategic Initiative 4.1: 

Comprehensive Planning - Implement the DoDEA Comprehensive Planning System (CPS)


Critical Success Factors:

  1. Efficient Organizational Model: In order to increase organizational efficiencies across functional areas, we will consistently implement and use a comprehensive planning cycle process.
  2. Proactive Organizational Culture: In order to change our culture from reactive to proactive, we will articulate organizational expectations to all employees with aligned accountability mechanisms to measure results.
  3. Organizational Excellence: In order to ensure continuous improvement, DoDEA leadership will embrace and support high expectations and accountability across the organization.
  4. Opportunities for Collaboration: In order to promote a culture of collaborative leadership, we will conduct routine integration meetings using multiple formats (face-to-face, virtual, etc.) to allow for identified initiatives planning and integration.
  5. Development of an Organizational Capacity Profile: In order to make data-informed decisions that drive improvement, DoDEA will build an organizational capacity profile to assess the quality and capacity of DoDEA’s planning, budgeting, communication, IT infrastructure, and customer service processes and to identify areas for progress.
Goal 4- Strategic Initiative 4.2:

Internal Communication - Develop and implement a DoDEA-wide internal communication plan.


Critical Success Factors:

  1. Organizational Communication Plan: In order to model effective internal communication, we will develop and implement a multi-dimensional communication plan using the following as our guide: “Effective communication is communication that reaches its target, impacts its audience, and achieves the intended objective for that particular audience. It can be informational, collaborative and interactive, depending on the intent of the communication.”
  2. Interactive Onboarding Process for All New Employees: In order to make new employee onboarding an efficient and collaborative process, we will deploy a collaborative new employee integration process that promotes feedback and communication opportunities.
  3. Employee Environmental and Cultural Audits: In order to obtain meaningful employee feedback to improve customer service, we will develop and deploy a variety of environmental and cultural employee audits.
  4. Expanded Employee Comprehensive Support Service Desk Platform: In order to efficiently resolve issues affecting employees, we will establish and employ a comprehensive customer service model across functional areas.
  5. Analytics to Measure Effectiveness: In order to monitor effectiveness and make data driven improvements over time, we will use a variety of mechanisms to collect and analyze specific data points.
  6. Interactive Intranet Platform: In order to provide employees with easy access to a comprehensive and interactive information portal, we will implement a dynamic employee intranet site as the primary internal communication environment.
Goal 4- Strategic Initiative 4.3: 

Information Technology Modernization - Invest strategically in IT to support 21st Century teaching and learning, promote efficiency and effectiveness of all staff, and maintain a robust IT infrastructure.


Critical Success Factors:

  1. Ten-Year Plan for Educational Technology: In order to ensure IT sustainability and innovation, we will develop and implement a long-term strategic IT vision and plan to promote innovation and remain current as technology transforms and improves.
  2. Alignment of Education and IT: n order to align DoDEA College and Career Ready standards and IT resources, we will develop and implement a plan of how technology will be used in the 21st Century classroom and identify the software and hardware requirements and professional learning needed to accomplish the plan.